We welcome questions, tips, corrections and business enquiries.
FansDirect is edited by Famke Valentina and Luke van de Meijde, and published by Tonnaer Media B.V. in Eindhoven. On working days we usually reply within 24 hours; at weekends it can take a bit longer.
General questions & feedback
Questions about fan platforms, our reviews or the site? Got a tip from the market or a correction? Email Wouter directly.
- Questions about a specific platform
- Feedback or corrections on our content
- Suggest new reviews
- Tips from the market or from creators
Advertising, legal & press
For everything that falls under Tonnaer Media B.V.: advertising, business inquiries, legal correspondence, press questions and trademark notices.
- Press enquiries and interviews
- Legal correspondence
- Collaborations and partnerships
- Trademark notices
What you can expect from us
We do our best to answer every email personally. On working days we usually reply within 24 hours; at weekends it can take a bit longer. We're not a 24/7 support desk, but you'll always reach a real human (no autoresponder, no ticket-system runaround). For more complex questions we sometimes schedule a follow-up, and we'll let you know as soon as we can.
Please clearly state in your email:
- Exactly what your question or request is
- Which platform, article or page it's about (add a link if you can)
- Whether it's urgent (press or legal matters)
Before you email us, check this first
Many of the questions we get have already been worked out on other pages. A few places that often give the quickest answer:
- Questions about a specific platform: check the matching page under platforms or read the full review.
- Torn between two platforms: our comparison page puts them directly side by side.
- General questions about fansites: check our FAQ.
- In-depth background: the knowledge base has articles on DAC7, earning models, the legal context and more.
- How we test and who's on the editorial team: check out our editorial page.
Where we can't help
An honest disclaimer to avoid any confusion: FansDirect is an independent review site, not a fan platform itself. That means we don't manage any accounts and have no access to the systems of OnlyFans, Fansly, F2F, KNKY or any other platform. In practice, that means:
- We cannot create, unblock or delete accounts on other platforms.
- We can't resolve payment or payout problems. For those, please contact the support team of the platform in question.
- We do not share contact details of creators who are active on fan platforms.
- We can't get content taken down. That's always up to the platform itself.
- We don't give individual financial or tax advice; please consult a specialised adviser for that.
For account issues on a specific platform, you'll usually find the right contact links on the platform page under platforms.
About Tonnaer Media B.V.
FansDirect.nl is published by Tonnaer Media B.V., based in Eindhoven. Tonnaer Media focuses on online publishing and media services in the Dutch-language internet landscape, with FansDirect as its main publication on the fan platform market.
| Company name | Tonnaer Media B.V. |
|---|---|
| Place of establishment | Eindhoven, Netherlands |
| Main publication | FansDirect.nl |
| Editor-in-chief | Famke Valentina |
| Editorial team | Luke van de Meijde |
For formal correspondence, press questions or legal matters: info@fansdirect.nl. For general questions and editorial matters: wouter@fansdirect.nl.
Also read our editorial page for the working method, methodology and quality standards we use to review platforms.
Questions? Email us
Feel free to message us at any of the addresses above. Whether it's a platform we haven't reviewed yet, a mistake on the site, a press question or just a thought about the market: we read every email and we always reply.